store info + shipping
this section contains important information below including:
- about this website/store
- payment
- payment plans
- artwork trade
- framing + artwork care
- shipping in Australia + overseas
- returns
- disclaimer
about
- I am a self-represented artist so by making a purchase here you are supporting the artist directly
- I make the artwork myself by hand, the only exception being where I have collaborated with a family member or have used found/collected materials objects within the work and this will be stated on the artwork description
- All the artwork is handmade and one-of-a-kind unique state, I do not produce multiples with the exception of limited edition zines and artist books that are signed and numbered by hand
- I do not produce prints of any of my work except in the case of own marketing materials such as business cards, stickers and postcards and these are also done in small limited runs
- If you are interested in using/translating one of my artworks to create a design for print you will need to contact me via email hola@pauladoprado.net
- I do not accept commissions requesting that I make a copy of a past work or something similar /replicating elements of an existing or past work
- Please request permission before taking/using photographs of myself and/or my work and using these for your blog/article/social media. If you are an event organiser or organisation that requires images for promotional and marketing purposes please contact me via email
- All artwork on this website is protected by Australian and International Copyright Laws. Use of this site and its contents grants no rights to you in relation to any copyright, designs, trade marks and all other intellectual property relating to the products and any other items on this site
- You are permitted to repost my artwork on social media ONLY if each work is prominently credited to Paula do Prado, and/or www.pauladoprado.net in which event the reproduction needs to be in the same quality as that which appears on this website/instagram and in no way altered.
- If you are posting an event that includes my work (such as an exhibition opening or workshop) please ensure you are using content agreed upon/received from me directly and/or send me a link for approval prior to posting
- From time to time I receive requests from students to answer questions for their art project/research. Please be aware that my time is limited and I may not be able to respond to requests within the timeframe you require. Please consider timing and do your research ahead of contacting me for information that may already available on my website or in articles about my practice online
payment
All prices are listed in Australian dollars. I accept payments via Square and Paypal. Credit Cards accepted include Mastercard, Visa and AMEX. I also accept Direct Bank Deposit payments - please email me for an invoice including bank transfer details. Orders will be packed for postage once full payment is received. I am not registered for Goods and Services Tax so there is no GST on artwork prices.
payment plans
Payment plans may be arranged for orders totalling AUD$2000 or more. A payment plan may for example include a schedule of 4 to 6 payments with set weekly, fortnightly or monthly payments depending on the order total. You will need to agree to and sign off on the payment plan agreement. I also reserve the right to refuse your request for a payment plan if we cannot come to an agreement on timeframe and instalments. The order and associated shipping costs must be paid in full prior to artwork delivery.
Please contact me via email hola@pauladoprado.net with subject heading “Payment Plan”
Please contact me via email hola@pauladoprado.net with subject heading “Payment Plan”
artwork trade with BIWoC
I am happy to trade my artwork with other Black, Indigenous and Womxn of Colour who create artwork, products or services that are of interest to me.
Please contact me via email hola@pauladoprado.net with subject heading “Trade” to start a conversation.
Please contact me via email hola@pauladoprado.net with subject heading “Trade” to start a conversation.
framing + artwork care
All artwork on this site is sold unframed unless otherwise specified. The majority of my woven and sculptural work can be displayed unframed. However in many cases if the work is to be displayed in a public or office space, framing is recommended. If you would like to discuss framing options, please get in touch. I have a few quality art framers that I have worked with in the past who are familiar with my work and can provide specialist framing advice and quotes. Artwork purchased through this site will come with an artwork care and installation guide that I’ve written specific to my work.
shipping
WITHIN AUSTRALIA
Orders made for delivery within Australia will be sent via Australia Post. Shipping costs depend on the weight of the combined order. If you would like to insure the package or arrange for express shipping please contact me PRIOR to placing your order as this will incur an additional charge. Due to COVID-19 the 'pick-up' option if you live locally in Sydney is currently unavailable. In certain cases it may be possible for a contactless delivery to be arranged.
Orders are processed as quickly as possible, typically within 1-2 business days of order placement, I will package and post your order.
Orders are packaged using recycled and re-purposed materials where possible. Woven artworks, sculptural objects and works on paper are generally shipped in boxes with sturdy cardboard support to provide extra protection during shipment. Fabric works are packaged in mailing tubes.
INTERNATIONAL * Limited/restrictions apply *
I do ship internationally however there are many limitations currently in place due to COVID 19. For buyers outside of Australia please contact me before making your purchase to discuss shipping to your country and for a shipping quote. Once you approve the quote in writing via email, artwork and shipping costs must be paid in full prior to shipment.
Please note that import duties, taxes and charges are not included in the artwork price or shipping charges. These charges are the buyer’s responsibility. Please check with your country's customs office to determine what these additional costs will be. In some cases there may be restrictions on the types of materials that can be sent overseas such as types of yarn, hair, seeds and other such materials.
If you have any questions with regard to shipping, please me via email hola@pauladoprado.net with the subject heading “Shipping”
Orders made for delivery within Australia will be sent via Australia Post. Shipping costs depend on the weight of the combined order. If you would like to insure the package or arrange for express shipping please contact me PRIOR to placing your order as this will incur an additional charge. Due to COVID-19 the 'pick-up' option if you live locally in Sydney is currently unavailable. In certain cases it may be possible for a contactless delivery to be arranged.
Orders are processed as quickly as possible, typically within 1-2 business days of order placement, I will package and post your order.
Orders are packaged using recycled and re-purposed materials where possible. Woven artworks, sculptural objects and works on paper are generally shipped in boxes with sturdy cardboard support to provide extra protection during shipment. Fabric works are packaged in mailing tubes.
INTERNATIONAL * Limited/restrictions apply *
I do ship internationally however there are many limitations currently in place due to COVID 19. For buyers outside of Australia please contact me before making your purchase to discuss shipping to your country and for a shipping quote. Once you approve the quote in writing via email, artwork and shipping costs must be paid in full prior to shipment.
Please note that import duties, taxes and charges are not included in the artwork price or shipping charges. These charges are the buyer’s responsibility. Please check with your country's customs office to determine what these additional costs will be. In some cases there may be restrictions on the types of materials that can be sent overseas such as types of yarn, hair, seeds and other such materials.
If you have any questions with regard to shipping, please me via email hola@pauladoprado.net with the subject heading “Shipping”
returns
Please consider your purchase carefully and ask me any questions to clear up doubts before placing an order as there are no refunds on artwork purchases.In exceptional circumstances it may be possible to exchange artwork for an alternative piece subject to availability.
Please check your artwork on arrival. If your artwork has arrived damaged please contact me immediately, however any damage incurred after the delivery is the responsibility of the purchaser. All care has been taken to securely wrap and pack the artwork for transport. If you purchased insurance for your order, please check the relevant policy that covers damage or loss.
If you have any questions with regard to returns, please me via email hola@pauladoprado.net with the subject heading “Returns”
Please check your artwork on arrival. If your artwork has arrived damaged please contact me immediately, however any damage incurred after the delivery is the responsibility of the purchaser. All care has been taken to securely wrap and pack the artwork for transport. If you purchased insurance for your order, please check the relevant policy that covers damage or loss.
If you have any questions with regard to returns, please me via email hola@pauladoprado.net with the subject heading “Returns”
disclaimer
All care has been taken when providing descriptions of materials, dimensions and photographing the artwork for the website and store. However please note that the majority of the works are organically shaped and dimensions may vary. In addition individual variations in screen calibrations may result in the colours on screen varying slightly from the original. All of the above information is subject to change so please check back regularly.
